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Ten top tips for delivering difficult news

As a project leader, there’ll be times when you’ll need to communicate something difficult or sensitive – a restructure where roles are at risk; a relocation or new ways of working. Delivering these difficult messages requires careful thought and consideration. Roc Technologies’ Comms and Change Manager, Barbara Brown, provides some good advice on how to […]

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Could Brexit Impact Your Company’s Resourcing?

While the politicians have been arguing over Brexit in Westminster, there has been good progress behind the scenes to maintain stability in the event of a no-deal Brexit. A number of bilateral agreements have been reached under a broad heading of maintaining “Connectivity,” that covers areas such as flights into and from EU states, border […]

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Brexit – Changes to How We Manage Personal Data

The consistent message, from those on the inside of the Brexit political environment, is that Brexit will happen.  It may take some more twists and turns along the way, crucial votes in the Commons, Bills overturned in the Lords, political casualties and plenty more – but it will happen.  Coupled with this the most likely […]

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One-year anniversary of five-year Gatwick cabling contract

On this day exactly 1 year ago, City Change Management arrived at Gatwick Airport to commence work on our 5 year cabling contract framework agreement. A great deal has happened since then. We have set up a brand new office, established a new enthusiastic team, added two new vans and a moped to the fleet, […]

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The Cloud Act and what it means for technology strategy

With companies moving more and more data into the cloud, the recently passed Cloud Act has had a material impact on technology strategy. The law change in the US will affect every major Cloud service provider and how they manage the privacy of their customers’ data globally. The Cloud Act or “The Clarification of Overseas […]

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How to start a new role and be effective quickly

Hitting the ground running is essential for anybody wanting to make an impact in a new role – even more so when the client has aggressive targets and a large volume of change to deliver. So how do you do it? In this article we discuss how to start a new role and be effective […]

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New fleet of vans to help us support Gatwick

Our cabling department has taken delivery of a new fleet of vans that will be based at Gatwick Airport. This will allow us to support Gatwick during our 5 year framework contract. We hope that our first vans of the fleet take us to new places with new people and open up new opportunities for […]

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Upgrading a global CRM solution

Thinking of deploying a global CRM system upgrade? CCM recently supported one of our clients, to deliver an upgrade of their integrated CRM solution. The upgraded solution integrates with Microsoft Outlook, allowing users immediate access to the CRM system without having to launch a separate application. This has contributed significantly to the overall adoption of […]

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