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Upgrading a global CRM solution

Thinking of deploying a global CRM system upgrade? CCM recently supported one of our clients, to deliver an upgrade of their integrated CRM solution. The upgraded solution integrates with Microsoft Outlook, allowing users immediate access to the CRM system without having to launch a separate application. This has contributed significantly to the overall adoption of […]

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Tips for projects aimed at improving an ERP data feed

CCM have successfully delivered a project to help one of our clients improve the accuracy of the feed of SAP ERP data into their CRM platform. This was achieved by reconfiguring an SAP ERP data feed and associated holding tables. Although the focus of the project was on the complex technical work, the end result […]

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