Weaving A Delivery Programme Into A Busy Operational Environment

Weaving A Delivery Programme Into A Busy Operational Environment

Sometimes our clients approach us for packages of work where CCM’s project expertise is required to bolster operational teams. Most commonly this is when a project or programme is of a scale or level of complexity that existing in-house teams require support to plan and implement the project delivery. In these instances, CCM work closely with the management team and integrate into existing processes to ensure project delivery is not only successful but also does not compromise the day-to-day running of the department.

CCM have recently successfully completed a stand-alone engagement for one of our clients, that is a good example of this model. Steve Ramsay, CCM Programme Manager, explains more:

Complex project delivery programme of work

The engagement consisted of a single programme of work that included:

• Working with the client to build an efficient and effective programme of change

• Hands on delivery of a new desktop across all client sites

• A twelve week deployment of c3,000 new desktops across the organisation

• Managed the company-wide delivery of an Exchange 2003 upgrade to Exchange 2010

• Delivered to budget and acceptable quality and timeframes

• Management of the business change activity via a strong comms plan and ensuring downtime was planned and agreed in advance

• Integrated management processes that aligned with both the incumbent IT support vendor and in-house teams to deliver each work stream

It is often the case that CCM are engaged in tackling programmes that are faced with interesting challenges, and this engagement was no exception. It’s a credit to the programme team that these challenges were overcome and the programme successfully delivered.

Find out more

Are you about to embark on a challenging programme or complex project? Are you frustrated with an inability for a change activity to progress quickly enough? Or would you simply like to learn more about how to build a portfolio that provides management visibility and predictability? If so, email CCM now to speak to one of our consultants.


This blog was originally posted on 1st May 2015 and was updated on 25th August 2016.

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